Setup your Tracker Card

Your card and your iPhone. You need an iPhone or iPad on iOS 14.5 or later, signed in with an Apple ID.

You activate the card

Pull out the insulation tab, then press the button once. The card is on.

You activate the card
It signals over Bluetooth

It signals over Bluetooth

Open Find My, go to Items and tap Add Item. Your iPhone picks the card up through Find My.

You give it a name

Choose Other Supported Item, name your card and tap Done. Keys, wallet, bag: it shows up in your Items list. The first time takes about three minutes, while it joins the network.

You give it a name
Finding it

Finding it

1. Close by: in Find My, tap Play Sound. The card answers within Bluetooth range.
2. Further away: Find My shows you the last place it was seen.
3. Lost Mode: add a phone number so whoever finds it can reach you.

The Button

One button, three things.

  • On Press once.
  • Off Double press, then hold until you hear a beep.
  • Reset Press four times in two seconds, then hold until you hear a beep.

The card beeps once to confirm.

Your Privacy

Only you can see it.

  • Nothing is stored on the card.
  • Locations travel through the Find My network encrypted and anonymous at every step.
  • Apple cannot see where your card is, and neither can the phone that passed the signal on.
  • If a card that is not yours travels with you for a while, your iPhone lets you know.

Good to Know

The card in numbers.

  • Size 54 × 85.7 × 2.9 mm
  • Weight 15 g
  • Wireless Bluetooth 5.2
  • Range Up to 40 m
  • Sound 75 dB at 10 cm
  • Battery 3 V, built in
  • System iOS 14.5 or later

The battery is built in and cannot be replaced. Do not open, pierce or burn the card, and keep it away from children.

Thank you for choosing Gêne.

For questions, write to customercare@genealarm.com